Returns & Exchanges
At Bask and Lather Co, we want you to love your hair and skin results; however, due to the personal nature of our beauty products, we can only accept returns on unopened and unused items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your products are in their original, sealed packaging and that your purchase was made within the last 30 days.
- 2.Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Authorization and shipping instructions.
- 3.Pack and Ship
Securely package your items to prevent damage during transit and drop them off at your preferred carrier using the provided return address.
- 4.Receive Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.